Arrow Upgrades its ArrowSphere eCommerce Platform

Arrow Electronics — ranked No. 1 on MDM’s 2023 Top Electronics Distributor List — has expanded its ArrowSphere platform into a full-service digital experience for its customers in North America.

Based on customer feedback, the ArrowSphere platform now provides channel partners and vendors access to Arrow’s services through a single interface. Containing new applications, the platform enables solutions and services to be quoted, purchased, fulfilled, deployed and managed with any combination of cloud, hardware, software, and professional services.

“The expanded platform gives our channel partners the flexibility to move between capabilities, solutions, services and functions — when and how they need to — to more efficiently manage their customer relationships while growing their own business,” said Kristin Russell, Global President of Arrow’s enterprise computing solutions business.

The expanded ArrowSphere platform encompasses several new or enhanced applications, such as:

• ArrowSphere Marketplace, a digital marketplace where solutions from Arrow’s entire North America line card can be quoted, purchased and fulfilled. It includes a new “register a deal” function that gets quotes out the door faster.
• ArrowSphere Deploy, a premium suite of tools that provides advanced assessments of cloud environments and the ability to view end-customers’ postures relative to cost, security and compliance controls, offering in-platform remediation and other services to fill the gaps. ArrowSphere Deploy also automates product deployment into the four primary hyperscaler clouds (Amazon Web Services [AWS], Google Cloud Platform [GCP], Microsoft Azure and Oracle Cloud Infrastructure [OCI]).
• ArrowSphere Cloud continues to evolve with multiple new dashboards for security, cost optimization, as well as a sustainability dashboard, allowing channel partners to measure cloud carbon footprint and gauge how their customers are performing against their green goals.
• ArrowSphere Connect offers B2B connectivity solutions, such as API and EDI, to enhance the quote-to-cash process and facilitate efficient data sharing between Arrow and its channel partners and vendors.
• ArrowSphere MyBusiness streamlines and significantly speeds the quote-to-cash process and provides channel partners with real-time visibility into all their Arrow business and billing.

Additional functionality including a renewal management application for hardware maintenance, software support, and subscriptions will become available in late 2024.

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